FAQs
Below are some FAQs that cover production time, product details, and etc. If you don't find the answers you're looking for, please send a quick email at chris.albert@rogers.com and I'll be happy to assist!
My aim is for you to have an art buying experience as seamless as possible, so you can enjoy it in your home or office.
What is the average turn-around time?
Please allow 4-5 weeks for the framed pieces, and 10 working days or less for paper print option.
Do you provide Custom Orders?
Feel free to reach out and we can discuss possible alternate sizes or framing options.
Who holds the copyright to the artwork once I purchase it?
As per Copyright law, copyright for the artwork created or the original photographs used, is retained by the creator, Chris Albert. All Rights Reserved. Copyright does not transfer to buyers or collectors.
What if the package arrives damaged?
If the artwork arrives and the box is damaged, please contact me immediately via email or cell. Do not open the damaged package, Please take a PHOTOGRAPH THE DAMAGED PACKAGE. You may then open the package to check on the artwork. If the print is damaged, please photograph the damaged artwork as well.
Can I ship internationally?
Shipping is currently available in Canada and United States only.
How much does shipping cost?
Shipping is calculated according to the size, weight, and destination, all these factor into the shipping cost. Please inquire with me before hand and I'll finalize a more accurate shipping rate for your consideration.